Payment Options
For online purchases, we gladly accept all major credit cards and Paypal.
ETA and Shipping Time
Delivery time is based on: a) time required to process the order and b) time used by carrier to deliver the package. Typically, all orders are processed and shipped either the same or following business day.
Non-Delivered Orders
Should a package be refused or returned to us unopened, the customer shall be charged the shipping cost of the order amount and/ or pay additional shipping costs to re-ship the order.
Backorders
We strive for a 100% in stock inventory, but occasionally we may temporarily be out of an item. Backorders will be shipped within the time noted on your invoice.
Freight Damage
Every effort has been made to ensure that your order will arrive safely after it leaves us. Please check your shipment thoroughly upon receipt for any damage. Any visual carton damage or breakage observed must be noted on the delivery receipt as "Damaged Packages" before signing. Make all claims directly with the carrier. We will make sure all damaged articles are replaced in an expedient manner. Failure to make a claim within 24 hours of receipt with carrier will result in denial of claim.
Catalog/Website Errors
We do our best to make sure that the photos, descriptive copy, and prices are correct, but sometimes, despite our best efforts, we make mistakes. In the event that does happen, we reserve the right to charge the correct price, ship the correct item, or correct the mistake. We will immediately notify you if any such correction is necessary.